From Chaos to Clarity: ToDoIT's Automated Order Tracker for 19,000+ Orders
Introduction
This case study showcases how ToDoIT helped a small business overcome one of the most common hurdles — managing thousands of orders with speed, accuracy, and ease.
Through our Google Forms Order Tracker, we delivered scalable automation, real-time calculations, centralized tracking, and error-free processing — all in an intuitive, cloud-based solution.
The Client
A small business struggling to keep up with growing demand while relying on outdated, manual order management. Their pain point was clear:
"Our manual order system is a bottleneck. We need a scalable, accurate, and easy-to-use solution that can handle a high volume of orders without constant manual intervention."
They were overwhelmed by calculation errors, slow processing, and no real-time visibility — all of which became unsustainable as their customer base expanded.
The Challenges
Manual Order Collection
Complex Pricing Calculations
Lack of Real-time Tracking
Inefficient Order Status Management
Scalability Issues
Customer Experience
The Solution: Google Forms Order Tracker
ToDoIT developed a robust and user-friendly order management system using Google Forms for input and Google Sheets with App Script for backend automation
Dynamic Order Form
A simple form for customers to enter their name, address, product, quantity, and delivery preference — all in one place.
Automated Pricing Calculation
A custom App Script function (onFormSubmit) automatically calculates the Total Price
Real-time Order Status Management
Orders are auto-marked as “Pending” on submission and can be updated to “Dispatched” or other statuses anytime.
Centralized Order Database
Orders are recorded in a real-time Google Sheet with all fields calculated instantly.
Simplified Delivery Type Assignment
Delivery Type is auto-filled based on the chosen Delivery Mode for easier tracking.
Scalable and Accessible
Cloud-based, accessible anywhere, and built to scale with growing demand.
Client Review
Managing orders used to be stressful and error-prone. ToDoIT’s solution made it seamless — accurate, fast, and easy, even with high order volumes.
– Akshay Puj, Businessman
Bottom Line
ToDoIT redefined how small businesses manage orders with automation, accuracy, and scalability — all in one seamless solution.
It's not just a form — it's a foundation for growth that streamlines operations and delights customers.
At ToDo IT, we turn your ideas into custom digital solutions, from web development to mobile apps. With innovation and precision, we bring your vision to life. Let's elevate your digital presence with cutting-edge technology.
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